If this does not solve it, our support team is one email away.
Photo-based AI calorie recognition, AI coaching (daily goals, live guidance, weekly reports), AI meal suggestions and point rewards. Workout tracking, records and crews are free. Every new account starts with a 10-day free trial (14 days with a referral code).
The features are identical. Paying on this website adds 5 free days to every payment, and your first payment also earns 1,000 points. Web subscriptions are processed as recurring card payments via Toss Payments.
Store purchases are cancelled in your store subscription settings. For web payments, email us and we will cancel right away — you keep access for the rest of the paid period. Refunds are available within 7 days for unused time.
Getting a size reference such as a spoon or your hand into the photo improves accuracy a lot. If a dish is misidentified you can send a correction (up to twice per meal), and habits noted in Food notes (for example not drinking broth) are applied to every analysis.
Locking the screen during tracking can interrupt GPS and shorten the recorded distance, so keep the screen on while you run. Pairing an Apple Watch gives the most accurate heart rate and calorie figures.
1 point equals 1 KRW. 9,900 points can be redeemed for one month of premium. Anyone can earn points, but spending them requires an active subscription.
Sign in on the My page and tap Delete account — all your data is removed immediately. You can also do this in the app on the My tab.
Email: support@starforge.work
Weekdays 10:00–18:00 KST · we usually reply within one business day.